How to check ticket status
Use your ticket number (GC-#####) and the same email you gave us. That's enough — no password.
You'll see the current status (New, Scheduled, In shop, Ready for return, and so on) and the public conversation. Staff-only notes stay off that page on purpose.
If you lost the number, call 570-594-4013.
Need this looked at?
Call or open a ticket. Same person either way.